Question 1

How do i create an account?

Accepted Answer

To create an account, click on "Log in" at the top right of the website header www.madamebastienne.com. 
 Once you have created your account, you can compile your personal wishlist, check your orders and much more

Question 2

Can I change my personal data and / or addresses?

Accepted Answer

Yes, your data can be updated by accessing your personal area. Log in to your account and click on "Personal Data" to change them, or on "Addresses" if you want to change your address or add new ones.

Question 3

How can I place an order?

Accepted Answer

You can place orders online at www.madamebastienne.com by clicking  here.

Question 4

Is customer service available?

Accepted Answer

Madame Bastienne Customer Service is available Monday to Friday from 10.00 to 18.00 CET and can be contacted  here.

Question 5

Can I make a return?

Accepted Answer

Yes, to make a return it is necessary to send an email to  return@madamebastienne.com  following the indications given in the General Conditions. Just click  here

FAQ

Frequently asked questions

How do i create an account?

Can I change my personal data and / or addresses?

How can I place an order?

Is customer service available?

Can I make a return?

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